Established in Ely, since 2001

WELCOME

GP4PC has specialised in Computer Support and Maintenance in Ely, and the surrounding area for over 20 years, providing a professional & trusted service to both Small Businesses and Home users alike.

Senior Citizens Discount now available.

PC Services

Sorry, we don't work on Apple Macs.

computer repairs
Troubleshooting & Repairs

If your PC is not booting, or has strange messages popping up, or just random errors, then we can fix that for you.

performance upgrades
Performance Upgrades

Is your computer running slow? Then bring it in and we can get it running fast and efficient again.

computer maintenance and support
Maintenance & Support

Don’t wait for the computer to breakdown. We provide many small businesses with routine maintenance and general IT support to keep them running.

Backup Solutions
Backup Solutions

Is your data backed up sufficiently? We can advise and installed good backup strategies to ensure you don’t lose vital data.

Testimonials

  • Just wanted to let you know that I’m so pleased with the computer work you did. The computer is super fast and it’s working brilliantly - many thanks.

    • Sarah Norman
  • I contacted Graham some time ago to sort out a problem with my old laptop, he was so easy to deal with and to explain things so a 77 year old could understand! Recently that laptop gave up the ghost (it was 7 years old) so new one was obtained. Graham transferred all the necessary information from old to new very efficiently. I was dreading using Windows 10 (my old one had windows 7) but Graham assured me that all would be fine and it is!! He is extremely helpful in every way and I recommend him highly to anyone who wants anything done to their computer. A pleasure to deal with.

    • Mrs. Green
  • I can thoroughly recommend Graham at GP4PC who recently repaired my ailing Dell computer running Windows 7. He diagnosed a faulty hard disc drive, fitted a new one, installed Windows 10, and reinstalled Ms Office – all before the end of the day. I was impressed with Graham’s professionalism and helpfulness and will certainly use his services again in the future if necessary.

    • Chris Peters
    • Ely
  • I have been using Graham's services since I first came to Ely. He advised me on a new laptop years ago (2011) and also set it up for me. I have been very satisfied with his recommendations. It was exactly what I needed and the laptop has been functioning without any complaints for years. I use it for my business and home use. Recently (2019) it began to slow down a bit, and after a proper look and in consultation with me he installed a new SSD drive and upgraded the windows system. He also moved over all my files and documents. It is now fast again and I can still find all my data. Graham's work is reliable and to the point. I recommend him without hesitation.

    • Ijmkje
    • Violin Maker & Restorer
  • Graham provides a first class service. He is an extremely polite and helpful person. Nothing is too much trouble for him to ensure your computer runs to its maximum capability. He is good at dealing with broadband suppliers and will even meet the BT engineer on-site to go through the problems you are encountering. His knowledge of both hardware and software is remarkable and, we would recommend anyone to use his expertise.

    • Tony Parr
    • Director - S.J. Parr & Sons Limited.
  • Graham provides a first class service. He is an extremely polite and helpful person. Nothing is too much trouble for him to ensure your computer runs to its maximum capability. He is good at dealing with broadband suppliers and will even meet the BT engineer on-site to go through the problems you are encountering. His knowledge of both hardware and software is remarkable and, we would recommend anyone to use his expertise.

    • Mr & Mrs J R Fuller
    • Private Householders
  • Couldn't manage my computer without you, fast friendly service!

    • Linda Sole
    • Book Author - www.lindasole.co.uk
  • Graham has looked after our business and family computers for the past 7 years and he is a pleasure to work with. He has helped us to acquire, install, protect and maintain all our machines with tremendous efficiency, politeness and honesty and his work is of the highest standard and offers excellent value for money. Not only does Graham ensure that our systems run as well as possible, but he always tries to offer the most economical solutions to each problem or upgrade. If we have ever had an emergency problem with a machine, Graham has always been quick to respond and has never failed to solve any difficulty, however complex.

    I can wholeheartedly recommend his services to any business or home computer user.

    • Sarah Mnatzaganian
    • Director - Aitchison & Mnatzaganian Cello Specialists - www.aitchisoncellos.com
  • CSR Performance Ltd relies on GP4PC to handle the complex IT administration, installation, maintenance and trouble-shooting requirements of our servers, network and equipment - the issues that would not be cost-effective for us to handle ourselves.

    As a company, we are not Windows experts and GP4PC are invaluable for undertaking tasks such as new equipment installation, configuration, setting up user profiles, investigating security issues, maintaining hardware and networks, ensuring network performance etc. GP4PC also look after my home server and network.

    In addition to specialist and in-depth knowledge about many aspects of IT, they provide an excellent service. GP4PC staff are always totally professional and, on several occasions, have been willing to work long, anti-social, hours to get the job done. They are excellent value for money, trustworthy, with transparent pricing, and I recommend them unreservedly to any business or residential IT user who needs an honest professional service.

    • Alan James
    • Managing Director - CSR Performance Ltd - www.csrperform.com
    • CSR Performance Ltd is totally focused on assisting companies and corporations to meet their Corporate Social Responsibility (CSR) targets. It does this by providing software solutions which assist the management of CSR issues at all levels within the organisation and which measure CSR performance against targets for defined indicators.
  • I have known and used Graham’s services ever since I started my business in 2000. I was directed to him by an old associate of mine, when I required some work correcting and upgrading the system I then had. Ever since Graham has managed and advised the various systems we’ve subsequently had. Even when we have had problems, Graham has come out at ten o’clock at night and not left until the problems had been resolved, (after midnight).

    I find his advice has always been unbiased and correct for the needs of my business. Nothing has ever been too much of a problem, even when the problem has been by my fault. I would have no hesitation in introducing GP4PC services to any company. I can only give him the highest recommendation.

    • David Gradwick
    • Company Owner - DAG Corrugated Packaging
  • I have used the IT services of GP4PC since its inception. Graham is skilled and knowledgeable, extremely diligent and utterly reliable. His friendly attention either here at our office or by way of remote link is invaluable to our business and home computer set up. Nothing is ever too much trouble. It’s a cliché, but I don’t know how we’d manage without him.

    • Nicola Simpson
    • Partner - Andrew Simpson Associates
  • After an unhappy period with a local IT service provider whereby it seemed we could only solve problems by buying more equipment, we contacted a National franchise and Graham responded to our call. Shortly after sorting our immediate problem at that time Graham contacted us to say he had launched his own business, GP4PC.

    This was twelve years ago since then our business has prospered and GP4PC have played their part by advising on new systems, cabling of new offices and mending things when they occasionally fall over – as they do.

    None of our staff have technical skills (but we are good at selling and renting houses!) and therefore it is comforting to know that we have IT expertise just an email or phone call away. To illustrate just how valuable that support is I can recall the time when I bumped into Graham and his partner in a Sydney hotel when we were both on holiday in Australia. Whilst there a computer problem arose at our St Neots office and my staff contacted GP4PC for help. I was impressed to find that Graham was able to solve the problem remotely from his hotel room quickly and without fuss. Now that’s what I call service!

    • Terry Lovett FNAEA ARLA
    • Managing Director - Lovett Residential Sales & Lettings Ltd - www.lovettresidential.com
  • I have been dealing with GP4PC for ten years now. I have bought 4-5 computers from Graham at very competitive rates. Effortless transfer from old PC to new, Graham makes the whole process seem so simple.

    When we need his expertise, he is just a phone call away and is usually at my office or home within a couple of hours including Saturdays and weekends. If for any reason he can't get to us, he resolves any issues remotely.

    The service GP4PC provides is faultless and I would thoroughly recommend their services without hesitation.

    • Jonathan Flude
    • Director - Easy Build Ltd
See all
  • I contacted Graham some time ago to sort out a problem with my old laptop, he was so easy to deal with and to explain things so a 77 year old could understand! Recently that laptop gave up the ghost (it was 7 years old) so new one was obtained. Graham transferred all the necessary information from old to new very efficiently. I was dreading using Windows 10 (my old one had windows 7) but Graham assured me that all would be fine and it is!! He is extremely helpful in every way and I recommend him highly to anyone who wants anything done to their computer. A pleasure to deal with.

    • Mrs. Green
  • I can thoroughly recommend Graham at GP4PC who recently repaired my ailing Dell computer running Windows 7. He diagnosed a faulty hard disc drive, fitted a new one, installed Windows 10, and reinstalled Ms Office – all before the end of the day. I was impressed with Graham’s professionalism and helpfulness and will certainly use his services again in the future if necessary.

    • Chris Peters
    • Ely
  • I have been using Graham's services since I first came to Ely. He advised me on a new laptop years ago (2011) and also set it up for me. I have been very satisfied with his recommendations. It was exactly what I needed and the laptop has been functioning without any complaints for years. I use it for my business and home use. Recently (2019) it began to slow down a bit, and after a proper look and in consultation with me he installed a new SSD drive and upgraded the windows system. He also moved over all my files and documents. It is now fast again and I can still find all my data. Graham's work is reliable and to the point. I recommend him without hesitation.

    • IJmkje
    • Violin Maker & Restorer
  • GP4PC have dealt with our IT support since 2007 installing new computers and software for our farm, plus general support issues along the way.

    Graham provides a professional service backed up with an excellent knowledge of computer systems, and above all, he does it all with a smile, in a friendly atmosphere putting computer novices at ease. But when it comes to potatoes, I can teach him a thing or two!

    • Tony Parr
    • Director - S.J. Parr & Sons Limited.
  • Graham provides a first class service. He is an extremely polite and helpful person. Nothing is too much trouble for him to ensure your computer runs to its maximum capability. He is good at dealing with broadband suppliers and will even meet the BT engineer on-site to go through the problems you are encountering. His knowledge of both hardware and software is remarkable and, we would recommend anyone to use his expertise.

    • Mr & Mrs J R Fuller
    • Private Householders
  • Couldn't manage my computer without you, fast friendly service!

    • Linda Sole
    • Book Author - www.lindasole.co.uk
  • Graham has looked after our business and family computers for the past 7 years and he is a pleasure to work with. He has helped us to acquire, install, protect and maintain all our machines with tremendous efficiency, politeness and honesty and his work is of the highest standard and offers excellent value for money. Not only does Graham ensure that our systems run as well as possible, but he always tries to offer the most economical solutions to each problem or upgrade. If we have ever had an emergency problem with a machine, Graham has always been quick to respond and has never failed to solve any difficulty, however complex.

    I can wholeheartedly recommend his services to any business or home computer user.

    • Sarah Mnatzaganian
    • Director - Aitchison & Mnatzaganian Cello Specialists - www.aitchisoncellos.com
  • CSR Performance Ltd relies on GP4PC to handle the complex IT administration, installation, maintenance and trouble-shooting requirements of our servers, network and equipment - the issues that would not be cost-effective for us to handle ourselves.

    As a company, we are not Windows experts and GP4PC are invaluable for undertaking tasks such as new equipment installation, configuration, setting up user profiles, investigating security issues, maintaining hardware and networks, ensuring network performance etc. GP4PC also look after my home server and network.

    In addition to specialist and in-depth knowledge about many aspects of IT, they provide an excellent service. GP4PC staff are always totally professional and, on several occasions, have been willing to work long, anti-social, hours to get the job done. They are excellent value for money, trustworthy, with transparent pricing, and I recommend them unreservedly to any business or residential IT user who needs an honest professional service.

    • Alan James
    • Managing Director - CSR Performance Ltd - www.csrperform.com
  • We are very happy with the service that is provided to us by Graham. His knowledge and advice have served us well over the years and will continue into the future.

    • James Salmons
    • Marketing - Salmons Bros Ltd - www.salmonsbros.co.uk
  • I have known and used Graham’s services ever since I started my business in 2000. I was directed to him by an old associate of mine, when I required some work correcting and upgrading the system I then had. Ever since Graham has managed and advised the various systems we’ve subsequently had. Even when we have had problems, Graham has come out at ten o’clock at night and not left until the problems had been resolved, (after midnight). I find his advice has always been unbiased and correct for the needs of my business. Nothing has ever been too much of a problem, even when the problem has been by my fault. I would have no hesitation in introducing GP4PC services to any company. I can only give him the highest recommendation.

    • David Gradwick
    • Company Owner - DAG Corrugated Packaging
  • I have used the IT services of GP4PC since its inception. Graham is skilled and knowledgeable, extremely diligent and utterly reliable. His friendly attention either here at our office or by way of remote link is invaluable to our business and home computer set up. Nothing is ever too much trouble. It’s a cliché, but I don’t know how we’d manage without him.

    • Nicola Simpson
    • Partner - Andrew Simpson Associates
  • After an unhappy period with a local IT service provider whereby it seemed we could only solve problems by buying more equipment, we contacted a National franchise and Graham responded to our call. Shortly after sorting our immediate problem at that time Graham contacted us to say he had launched his own business, GP4PC.

    This was twelve years ago since then our business has prospered and GP4PC have played their part by advising on new systems, cabling of new offices and mending things when they occasionally fall over – as they do.

    None of our staff have technical skills (but we are good at selling and renting houses!) and therefore it is comforting to know that we have IT expertise just an email or phone call away. To illustrate just how valuable that support is I can recall the time when I bumped into Graham and his partner in a Sydney hotel when we were both on holiday in Australia. Whilst there a computer problem arose at our St Neots office and my staff contacted GP4PC for help. I was impressed to find that Graham was able to solve the problem remotely from his hotel room quickly and without fuss. Now that’s what I call service!

    • Terry Lovett FNAEA ARLA
    • Managing Director - Lovett Residential Sales & Lettings Ltd - www.lovettresidential.com
  • I have been dealing with GP4PC for ten years now. I have bought 4-5 computers from Graham at very competitive rates. Effortless transfer from old PC to new, Graham makes the whole process seem so simple.

    When we need his expertise, he is just a phone call away and is usually at my office or home within a couple of hours including Saturdays and weekends. If for any reason he can't get to us, he resolves any issues remotely.

    The service GP4PC provides is faultless and I would thoroughly recommend their services without hesitation.

    • Jonathan Flude
    • Director - Easy Build Ltd
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Rates

Sorry, we don't work on Apple Macs.

Workshop Rates

Workshop

£58 per hour

£48 per hour (Senior Citizens)

(minimum charge 1 hour, then billed per quarter hour)

On-Site Rates

On-site

£66 per hour

£56 per hour (Senior Citizens)

(minimum charge 1 hour, then billed per quarter hour)

remote computer maintenance and support

Remote Support

£32 per half hour

£28 per half hour (Senior Citizens)

(minimum charge half hour, then billed per quarter hour)

Senior Citizens Discount now available.

Note: The advantage of workshop work is that you are only charged for the time working on your PC. When it is waiting for downloads or software to install etc. then we can move on to something else. However, when working on-site, all the time spent on site is charged for.

Additional travelling charges may apply outside of our normal working area.

Note: Remote support is generally for existing clients where we already know your computer and used for small changes to software setup or for initial diagnosis.

GP4PC. Only if you value professional excellence.

payment methods accepted
workshop office computer repair office GP4PC van

GP4PC. Fixing computers, supporting people.